Shipping policy

2. Shipping Policy

Last updated: August 1, 2026

Thank you for shopping with Wesley & Claire. This Shipping Policy explains our processing times, delivery estimates, and shipping information.

Company Information

  • Company Name: Wesley & Claire
  • Email: info@wesleyandclaire.com
  • Phone Number: 0643190279
  • Address: Ipenrodeplantsoen 31, 2548SJ, The Hague, Netherlands
  • Company Registration Number: 96609028, sole proprietorship

Customer Support Times:

  • Monday to Friday: 09:00 AM – 06:00 PM EST
  • Saturday to Sunday: 10:00 AM – 04:00 PM EST
  • Average response time: 24 hours

Processing Time

Orders are processed within 1–3 business days.

Orders placed before 3:00 PM EST (Monday–Friday) are processed the next business day.

Delivery Time

After shipment, estimated delivery time is 7–14 business days.

Delivery times are estimates and may vary due to carrier delays, customs procedures, weather conditions, or other circumstances outside our control.

Shipping Costs

We offer free shipping on all US orders. There is no minimum order value required.

Tracking Information

Package tracking is available. Once your order has shipped, tracking information will be provided where available.

Carrier Information

Our most used carrier service is YunExpress with USPS final-mile delivery.

Regional Delivery Differences

Orders delivered to Alaska, Hawaii, and Puerto Rico may require an additional 3–5 business days for delivery.

Contact Us

Wesley & Claire