Terms of service
1. Terms of Service
Last updated: August 1, 2026
Welcome to Wesley & Claire. These Terms of Service explain the rules and conditions for using our website and purchasing products from us.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.
Company Information
- Company Name: Wesley & Claire
- Email: info@wesleyandclaire.com
- Phone Number: 0643190279
- Address: Ipenrodeplantsoen 31, 2548SJ, The Hague, Netherlands
- Company Registration Number: 96609028, sole proprietorship
Customer Support Times:
- Monday to Friday: 09:00 AM – 06:00 PM EST
- Saturday to Sunday: 10:00 AM – 04:00 PM EST
- Average response time: 24 hours
Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not harm, restrict, or interfere with other customers' use of the website.
We may update, change, or discontinue parts of our website, products, or services at any time.
Products and Orders
We aim to provide accurate descriptions, images, and information about our products. However, colors, appearance, and details may vary slightly depending on your device settings.
When you place an order, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud, pricing errors, or availability issues.
Pricing and Payment
All prices are displayed on our website. Payment must be completed before your order is processed.
We reserve the right to correct pricing errors or update product prices at any time.
Shipping
Shipping details, processing times, delivery estimates, tracking availability, and shipping costs are described in our Shipping Policy.
Delivery times may vary depending on location, carrier delays, customs processes, or circumstances outside our control.
Returns and Refunds
Returns and refunds are handled according to our Refund Policy.
Customers may have additional rights under applicable consumer protection laws that cannot be excluded.
Intellectual Property
All content on this website, including images, text, logos, designs, and other materials, belongs to Wesley & Claire or is used with permission.
You may not copy, reproduce, modify, or distribute our content without permission.
Limitation of Liability
To the extent permitted by applicable law, Wesley & Claire is not responsible for losses or damages resulting from circumstances outside our reasonable control.
Nothing in these Terms limits rights that customers may have under mandatory applicable laws.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about these Terms of Service, contact us:
Wesley & Claire
- Email: info@wesleyandclaire.com
- Phone: 0643190279
- Address: Ipenrodeplantsoen 31, 2548SJ, The Hague, Netherlands